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Public access for disabled/elderly people

Updated: 2016-04-25

Being one of the biggest cities in China and on the way to become a world well known tourist city, too, dear mayor, please enhance the public accessibility for disabled people, including the road path, public transportation, bathroom and etc. I need your help to get a wheelchaired elderly easily transported front one place to another, through either public transportation or special service. 
 
Reply

Dear Irene, 

We’ve received your letter in the Mayor’s Mailbox and thank you for your concern about the city’s urban construction and management.

Improvement of public facilities for the convenience of disabled people is a basic demand of a civilized city. Over recent years, Changsha has been improving its urban public infrastructure to address issues of safety and convenience affecting the disabled. In 2013, the city was rated as a national civilized city, and, prior to that, renovations had been made to the sidewalks to assist the visually impaired and ensure wheelchair access to major public places across the city. In 2014, we built eight passenger foot-bridges in the urban area, and installed elevators and escalators at two of them for the convenience of the elderly and the disabled. There are altogether 536 public lavatories and 557 restrooms for the disabled in the urban area. All the lavatories have been equipped with wheelchair access, toilets and handrails. We intend to further renovate and improve the current public facilities and provide the disabled with better designed common facilities.

Thank you again for your concern and support for our urban management.

Changsha Municipal Bureau of City Administration and Law Enforcement